Berkeys AC Repair & Air Conditioning Installation Reviews in Dallas Ft. Worth
Read real Berkeys HVAC Reviews from Dallas, Fort Worth, Arlington, Southlake and more. Most of these air conditioning reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Berkeys.com/Reviews
Greg is the ultimate professional. Communicates in an easy to understand manner, yet displays his broad knowledge in a way that makes you feel that he has your interests at the forefront of his objectives. You feel that he wants you to make the best decision for the present and your future needs. He maintains his composure even though you might be reluctant to accept the reality of your situation. Would reccomend Greg without hestitation for the reluctant consumer who may be pushing his own agenda without the depth of logic required to make a prudent decision regarding the transition from freon and the positives of the current HVAC systems available. Good man!!!! Felt like we were talking to a friend rather than detached service technician.
My technician was Curtis Ballew. Curtis was professional, friendly and so very helpful. He explained the process thoroughly and kept me informed through every part of the repair. Plumbing issues can be very distressing and he was wonderful to work with. Will definitely recommend your company to my friends and neighbors. I was thoroughly satisfied with the work Curtis did. Thank you so much! If all your employees are as helpful and considerate, you are truly blessed. Thank you for turning a horrible day into a good day!
Excellent service. Knowledgeable and efficient.
Same great service as before.
Sean was professional and also personable. He did a great job!
Guys who did my HVAC were great. They worked hard and got it done even though it was hot up in the attic. A+
Roger was very knowledgeable, patient , nice and explained to me every question I had about the HVAC System that was installed in my home .
He came back to inspect the installation of my new HVAC and helped setup the City of Fort Worth Inspection. So glad I called Berkeys ! :)
Service Technician Dennis Ross was excellent. He correctly diagnosed the problem after just hearing a verbal description of the issues. Gave helpful information for future system maintenance! Friendly and professional. What more could you ask?
The tech was very courteous and professional
Brandon was very professional, courteous and knowledgeable.
Pleased to have received Dennis again. Very helpful, informative!! Thank you!
Ryan was nice and did a very good job
My A/C quit working on a 102 degree afternoon. The unit is old. Dennis Ross, your service person came & fixed it so at least I could have cool air. He explained & showed me the part he replaced.It was clear that I do need a new unit. He explained the new A/C units that Berkeys has to offer.
Curtis was a true professional and was able to get to the root of the problem quickly. I'm up and running now and I have Curtis to thank for that.
Your team is always EXCELLENT!!! I trust you guys and never feel like I am being ripped off. Keep up the good work!!!
Really appreciate Tommy's professionalism and assistance. Diagnosed the problem very quickly and kept me informed at all times. I hope to work with Tommy again in the future.
Roger was excellent. He explained what was wrong with my A/C unit and how it is old and could die any time. I appreciate d his honesty and yet he was sensitive to my financial constraints. I told him I would like him to be the tech to install a new unit when I need it. He is professional and skilled in his work. He's a real asset to Berkeys.
Nice man to work with. Explained what he was doing. Friendly professional, personable. You have a valuable asset in Roger.
Excellent service call. Richard could not have been a bigger help or done a better job. 100% satisfaction.
Excellent service!! Went the extra mile to set up a plumbing appointment on the spot for us that we also needed!
Very knowledgeable and professional...would highly recommended!
Glen communicated clearly and didn't try to upsell me which I appreciated
Glen was AWESOME!! He was very professional, polite and IMMEDIATELY GOT THE JOB DONE RIGHT!!!! I would always HIGHLY RECOMMEND Berkey's & Glenn!!! Thank you!!!
David was very professional and I appreciate the extra effort he made to answer all of my questions.
Outstanding knowledge and recommendations. Super professional and quick at his work. Well done!
Informative, professional and efficient
Dennis was easy to work with and found the issue right away
Sean was Absolutely great. He was kind, smiled, very thorough, explained each question in detail. If the grade is 0 to 5 with 5 being the best Sean is a 5+. He is welcome to my home anytime. He represented Berkeys with flying colors. Thank You.
Thank you so much!! He did a great job and we are cool again!!
Was able to come on a Saturday when my AC went out. Very pleasant and professional and quick! Will recommend 100%!!!!!
Eleazar worked really hard to solve my problems and helped me understand the problem and options.
Greta service indeed and I learned a lot of valuable information during my service. Highly recommend this technician for any future services.
Ryan is the best. Tremendous asset to the company. Great attitude and hard worker. Hard our best interest in mind.
Ac is cooling down the house with the reset fan speed. Thank you Isaias Ayala for double checking the system and making the changes so it will work better for what we want. Berkey seems to have the best techs. Thank you for the fast service.
No Nonsense Straight talker. Quick and to the point and awnsered my questions.
As always very professional. Fully explained what the problem was David Parrent came out 2 days later and replaced the cooling coil in record time.
Explained situation and risk involved with quick fixes. He had great recommendation for future AC system, I just need to evaluate return on possible new investment.
Tremendous asset to the company. Great attitude and hard worker. Hard our best interest in mind.
Clarence was professional & nice. He also gave me advice on what to do in the future. He is the kind of employee that will guarantee success for your company! He advised me to use thicker filters.
David was prompt courteous and went straight to work. Found and explained issue quickly and provided options in an easy to understand manner.
David was very thorough and explained everything to me. I sincerely appreciate his professionalism.
He was professional and respectful.
Great experience with Sean - very professional and courteous and more than competent. Unhappy with Berkeys time estimate - was supposed to be between 2 and 6, didn't show until after 7. Sean had had a very long day. Berkeys should consider hiring more technicians
Quick to respond. Quality person. No hard-selling or unnecessary up-selling
Absolutely wonderful technician and the sweetest phone person. Will be using Berkeys in the future!:
best installer we have ever had. His co worker Ricky was right there always even in this extreme heat. Thank you for being responsible workers. Also Dennis Ross was here and again did a great job on the ac unit. Thanks Berkeys
Brandon did an excellent job and told us what needed to be repaired, which we will get done in the very near future. Thank you for your service.
Glen was prompt, listened, and kindly waived the charge as the problem was resolved by the time he arrived.
Good experience and he didn't try to up-sell me. Overall, satisfied with the technician and company
He recognize the resolution to my problem within minutes of his arrival. He highly recommended that he would wear shoe covers for his time within my home. He was very informative for pro active maintenance of my outside unit . He was speedy. Thanks for sending Dennis.