Residential Air Conditioning Questions & Answers

Sometimes there are simple solutions to air conditioning issues. There are also times that call for a technician. View common questions and answers to learn what may be a solution for you.

For emergencies call Berkeys now at 817-500-9246.


Q: How do I know if my air conditioning system is running efficiently?

A: Request a Berkeys technician to determine how efficiently your current system is running. A 13 SEER air conditioner is the minimum efficiency level now made in the U.S. If you’re running a unit with a lower level SEER, it may be time for you to consider unit replacement. A 13 SEER unit can amount to energy savings of about 18% compared to a 10 SEER unit. A new, high-efficiency system can help you save 60% on cooling costs.
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Q: I have water coming through my ceiling, what do I do?

A: The condensate drain may be clogged. The condensate drain is where water is removed from the air in your home by the cooling coil which is generally located in your attic. Turn the air conditioning system off at the thermostat and contact Berkeys.
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Q: My air conditioner is tripping the breaker, what do I do?

A: This is a serious issue; a tripping breaker is usually a sign of a grounded compressor. Resetting the breaker could cause internal breaker arching and a possible fire. You should turn the air conditioning off at the thermostat and contact Berkeys for help.
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Q: My air conditioning system is original to the home, which was built in 2004. Should I replace it?

A: If your air conditioning system is older than 7 years, it’s likely inefficient by today’s energy efficiency standards. In 1992, the government established a minimum cooling efficiency standard of 10 SEER for units installed in new homes. Since January 23, 2006, all air conditioning equipment has a minimum efficiency standard set and mandated by the U.S. Department of Energy. We’ve often found that 10 SEER units (standard in homes built through 2005) operate at 6 to 8 SEER or less. To improve efficiency, a homeowner can replace the unit or opt for an air conditioning tune-up, if the unit is in sound shape. Contact Berkeys to learn what option is best for you.
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Q: My air conditioning system will not come on, what do I do?

A: Check your circuit breakers for a tripped switch (see above for “tripping the breaker”). Changing the thermostat quickly can cause a disruption. Allow 15 minutes for the compressor to automatically reset itself. Make sure the blower compartment door is closed. The unit will not come on if the door is open. Shrubbery around the outside unit can also interfere with proper operation. Make sure there is 1-2 feet of air around the outside unit. Contact Berkeys if your unit will not engage.
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