When you need reliable plumbing services in Southlake, Berkeys provides comprehensive solutions for every residential and commercial plumbing challenge. Our state-licensed plumbing professionals are available 24/7 to protect your property and restore your peace of mind.

For comprehensive home services including HVAC, electrical, and water treatment, visit our Southlake location page.

Plumbing emergencies don't wait for business hours. Our emergency response team is standing by around the clock to handle urgent situations that threaten your Southlake home:

Emergency Plumber Southlake - Fast 24/7 response for burst pipes, major leaks, and plumbing disasters

Burst Pipe Repair - Immediate response to prevent catastrophic water damage

Slab Leak Detection - Advanced technology to locate hidden leaks beneath your foundation

Gas Line Repair - Licensed specialists for safe, code-compliant gas line service

Water Heater Services

From traditional tank water heaters to modern tankless systems, we install, repair, and maintain all types of water heating equipment:

Water Heater Repair - Fast diagnosis and repair to restore your hot water

Water Heater Installation - Professional installation of tank and tankless systems

Tankless Water Heater Installation - Energy-efficient, space-saving endless hot water solutions

Water Heater Replacement - Expert guidance on selecting and installing your new system

Electric Water Heater Repair - Our Southlake plumbing technicians and electricians provide first rate repair service on all brands

Residential Plumbing Repairs & Installation

From minor fixture repairs to complete home repiping, we handle all your residential plumbing needs with precision and care:

Toilet Repair - Fix running toilets, leaks, and flush problems

Faucet Repair & Installation - Repair leaky faucets or upgrade to modern fixtures

Garbage Disposal Repair - Repair or replace malfunctioning disposals

Repiping Services - Whole-home repiping for homes with aging, corroded pipes

Leak Detection - Advanced leak detection technology to find hidden water leaks

Drainage Services

For comprehensive drain and sewer solutions, visit our Southlake drainage services page, including:

• Drain cleaning and clog removal
• Hydro jetting for stubborn blockages
• Sewer line repair and replacement
• Video camera inspection
• Root removal and prevention

Need immediate plumbing assistance? Contact our Southlake plumbing team now at (817) 481-5869 for same-day service on most repairs.

Southlake's unique geography, soil composition, and climate create specific plumbing challenges that require local expertise to address properly. After 50 years serving this community, we've seen how these factors impact homes throughout the area—and we know exactly how to solve them.

Clay Soil & Foundation Movement

Southlake sits on expansive clay soil that swells dramatically when wet and shrinks during dry periods. This constant expansion and contraction puts tremendous stress on your home's foundation and the plumbing systems running through it.

How It Affects Your Plumbing:

• Shifting foundations can crack or separate slab-mounted pipes
• Seasonal movement creates stress points where leaks develop
• Underground water lines may break as soil shifts around them
• Sewer lines can separate at joints or develop bellies (low spots that trap waste)

Warning Signs:

• Cracks appearing in foundation or interior walls
• Doors or windows that suddenly stick or won't close properly
• Unexplained wet spots in your yard
• Higher than normal water bills without increased usage

Our slab leak detection specialists use advanced acoustic and thermal imaging technology to locate foundation leaks before they cause catastrophic damage. We've helped hundreds of Southlake homeowners in neighborhoods like Timarron, Clariden Ranch, Carroll, Pecan Creek, and Union Park address these clay soil-related issues.

Hard Water Problems Throughout North Texas

Southlake's water supply contains high levels of dissolved minerals—primarily calcium and magnesium—creating some of the hardest water in Texas. While safe to drink, hard water wreaks havoc on your plumbing fixtures, appliances, and pipes over time.

Impact on Your Home:

• White, crusty buildup on faucets and showerheads
• Reduced water heater efficiency and shorter lifespan
• Scale accumulation inside pipes that restricts water flow
• Spotty dishes and dingy laundry even after washing
• Soap scum that's difficult to remove from tubs and showers
• Dry skin and dull hair after bathing

The Real Cost: Hard water can reduce your water heater's efficiency by up to 30%, costing you hundreds of dollars annually in wasted energy. Scale buildup inside pipes gradually reduces water pressure throughout your home and can eventually lead to complete blockages requiring expensive repiping.

Our Solution: We install and maintain whole-house water softening systems that eliminate hard water problems at the source. Our water treatment specialists will test your water hardness and recommend the right system size for your household. Many Southlake homeowners see their water heater lifespan extend by 5-7 years after installing proper water treatment.

Slab Leak Concerns in Southlake Properties

Slab leaks—water line breaks beneath your concrete foundation—represent one of the most serious plumbing problems Southlake homeowners face. The combination of expansive clay soil, copper pipe corrosion, and foundation movement makes our area particularly vulnerable to these hidden leaks.

Why Slab Leaks Are Common Here:

• Clay soil expansion puts constant pressure on foundation-embedded pipes
• Many Southlake homes built in the 1980s-2000s used copper pipes susceptible to pinhole leaks
• Temperature fluctuations cause metal pipes to expand and contract
• Electrolysis from dissimilar metals in soil can corrode copper pipes
• Poor initial installation with pipes resting on rough concrete

Early Warning Signs:

• Sound of running water when all fixtures are off
• Warm spots on floors (hot water line leak)
• Sudden spike in water bills
• Reduced water pressure throughout the house
• Cracks in walls, flooring, or foundation
• Moisture or mildew smell with no obvious source
• Foundation heaving or settling

Why Immediate Action Matters: A single slab leak can waste 10,000+ gallons of water monthly while causing structural damage to your foundation. Water seeping beneath your foundation can create voids in the soil, leading to foundation settlement and cracks that cost tens of thousands to repair.

Our licensed plumbing professionals use non-invasive electronic leak detection equipment to pinpoint slab leaks without unnecessary excavation. We offer multiple repair options including epoxy pipe lining, targeted spot repairs, and complete repiping depending on your home's specific situation and your budget.

Aging Infrastructure in Established Neighborhoods

Many of Southlake's most desirable neighborhoods—including areas near Carroll ISD, along Dove Road, and throughout older sections of town—were built between the 1980s and early 2000s. While these homes feature excellent construction, their original plumbing systems are now reaching the end of their expected lifespan.

Common Issues in 20-40 Year Old Homes:

• Galvanized steel pipes (homes built pre-1990s) now heavily corroded internally
• Original water heaters operating 5-10 years beyond their expected lifespan
• Polybutylene pipes (used 1978-1995) becoming brittle and prone to failure
• First-generation garbage disposals that jam frequently or leak
• Original toilet flappers and fill valves causing constant running water
• Corroded shut-off valves that won't turn or leak when operated

The Proactive Approach: Rather than waiting for emergency failures, many Southlake homeowners are taking a preventive approach by scheduling plumbing inspections and strategically upgrading aging components. Our plumbing maintenance program includes a comprehensive assessment of your home's plumbing infrastructure with prioritized recommendations.

Smart Upgrade Strategy: We help you prioritize improvements based on:

• Safety concerns (gas lines, water heaters)
• Likelihood of failure (corroded pipes, old fixtures)
• Efficiency improvements (tankless water heaters, low-flow fixtures)
• Property value enhancement (modernized bathrooms, updated fixtures)

Seasonal Plumbing Challenges

North Texas weather extremes create additional plumbing stress that homeowners in milder climates never face.

Winter Freeze Events: When temperatures drop below freezing (which happens several times each winter in Southlake), exposed pipes in attics, crawl spaces, and exterior walls are at risk. Even a brief hard freeze can burst pipes, causing thousands in water damage when they thaw. We provide emergency burst pipe repair and preventive insulation services.

Summer Heat Stress: Sustained 100°F+ temperatures cause:

• Increased water heater strain (already heating hot water)
• Higher irrigation system demands that stress main water lines
• Expansion and contraction in pipes that can loosen joints
• Increased water usage that exposes small leaks more quickly

Heavy Rain & Flooding: Sudden heavy rainfall events can overwhelm drainage systems, cause sewer backups, and create foundation water intrusion issues. Our drainage services help channel water away from your home's foundation.

Why Local Expertise Matters

Generic plumbing advice doesn't account for Southlake's unique challenges. Our plumbing team lives and works in this community—we own homes here, our children attend Carroll ISD schools, and we've personally dealt with these same issues in our own properties.

When you call Berkeys, you're getting 50 years of specific Southlake experience:

• We know which neighborhoods have the most slab leak issues
• We understand the clay soil patterns throughout different areas
• We've worked on thousands of homes in your specific neighborhood
• We know which original builder plumbing installations have the most problems
• We maintain relationships with local foundation repair specialists for coordinated repairs

Ready to address your Southlake plumbing challenges? Contact our experienced plumbing team at (817) 481-5869 for a comprehensive assessment of your home's plumbing health.

We also offer complete home comfort services in Southlake including air conditioning, heating, and electrical work.

Preventive Plumbing Maintenance for Southlake Homes

The most effective way to avoid costly plumbing emergencies is to stop them before they start. With Southlake's unique challenges—expansive clay soil, hard water, and temperature extremes—a proactive maintenance approach protects your home and saves thousands in potential repair costs.

Seasonal Plumbing Checklist for Texas Weather

North Texas weather demands seasonal attention to keep your plumbing system healthy year-round.

Spring (March-May): Schedule your annual professional inspection, flush your water heater to remove sediment buildup, test outdoor faucets and irrigation systems, and check for signs of slab leaks like unexplained water bill increases or warm floor spots.

Summer (June-August): Monitor water bills closely during high-usage months, inspect washing machine hoses for heat damage, and ensure your water heater is functioning properly despite working harder in extreme heat.

Fall (September-November): Prepare for winter by insulating exposed pipes in attics and crawl spaces, disconnecting garden hoses, testing your main water shut-off valve, and draining outdoor irrigation systems before the first freeze.

Winter (December-February): During freeze warnings, let vulnerable faucets drip overnight, open cabinet doors to circulate warm air around pipes, and maintain consistent thermostat temperatures. Know your shut-off valve location for emergencies.

Annual Plumbing Inspection Benefits

Professional annual inspections uncover hidden problems before they become expensive emergencies. Our comprehensive inspection includes water heater assessment, leak detection throughout your home, water pressure testing, slab leak screening, drainage system checks, and fixture operation testing.

The investment is clear: a $150-250 annual inspection can prevent $2,000-10,000+ in emergency repairs. Beyond cost savings, inspections provide peace of mind, help you budget for future replacements, extend equipment lifespan, and create documentation that supports insurance claims and increases resale value.

Monthly Homeowner Maintenance Tasks

Stay ahead of problems with these simple monthly checks: inspect under sinks for moisture or leaks, test toilets for hidden leaks by adding food coloring to the tank, clean drain stoppers and aerators, run water in rarely-used fixtures, and listen for running water when everything is turned off.

When to Schedule Professional Inspections

Schedule annual inspections each spring before heavy summer usage begins. Additionally, call for professional inspection if you notice sudden water bill increases, reduced water pressure, signs of water damage, aging equipment (water heaters 8+ years), or before buying or selling a home.

Our Berkeys MVP Club membership includes annual inspections plus 15% off all repairs—preventive care that pays for itself while protecting your Southlake home from plumbing disasters.

Plumbing Permit Requirements in Southlake

Understanding Southlake's plumbing permit requirements protects you from costly code violations, failed inspections, and complications when selling your home. As your local plumbing experts headquartered right here in Southlake, we navigate the permit process daily to ensure your plumbing work is compliant, safe, and properly documented.

What Plumbing Work Requires Permits in Southlake

The City of Southlake requires permits for most significant plumbing work to ensure installations meet safety codes and protect your property value. Work requiring permits includes water heater replacement or installation, repiping or replacing water supply lines, sewer line repair or replacement, gas line installation or modifications, adding new plumbing fixtures in remodels, and backflow prevention device installation.

Minor repairs like fixing leaky faucets, replacing existing fixtures without relocating them, clearing drain clogs, and routine maintenance typically don't require permits. When in doubt, verify with the City of Southlake or work with a licensed contractor who knows local requirements.

How the Permit Process Works

Southlake's permit process ensures all plumbing work meets Texas Plumbing Code. The process includes submitting a permit application with detailed scope of work, building department review (typically 1-3 business days), approval and payment of permit fees ($50-200 depending on scope), completing the work according to code, city inspection to verify compliance, and final approval that becomes part of your property's permanent record.

Why Hiring Licensed Contractors Matters

Only Texas state-licensed plumbers can pull plumbing permits in Southlake. Licensed plumbers have passed rigorous state examinations, understand proper installation techniques, carry required insurance, and know exactly what inspectors look for. Unlicensed contractors cannot legally pull permits, which creates serious problems: insurance may deny claims for damage, buyers may require corrections during home sales, and improper installations pose safety risks.

Common Permit Pitfalls Homeowners Face

Skipping permits for "small" projects like water heater replacements frequently causes problems during home sales. Hiring unlicensed contractors for that "great deal" becomes expensive when you must hire licensed professionals to obtain permits retroactively and correct code violations. Covering work before inspection may require costly demolition for verification. Missing permits create gaps in property records that raise red flags for buyers and title companies.

How Berkeys Handles Permits for Customers

When you hire Berkeys, we handle the entire permit process seamlessly. We determine if your project requires permits, prepare and submit all applications to the City of Southlake, pay permit fees (included in your quote), schedule inspections, ensure work meets code requirements, coordinate with inspectors, and provide copies of all permits and final approvals for your records. Permit costs are always included in our upfront estimates—no surprise fees.

As Southlake's hometown plumbing company for 50+ years, we maintain excellent relationships with local building inspectors and thoroughly understand Southlake's specific requirements, ensuring your project proceeds smoothly from permit to final approval.

Commercial Plumbing Services in Southlake

Southlake's thriving business community—from Town Square retail to office complexes along major corridors—requires reliable commercial plumbing that keeps operations running smoothly. Berkeys provides comprehensive commercial plumbing services designed to minimize disruption while ensuring code compliance and system reliability.

Office Building Plumbing Needs

Office buildings face unique plumbing challenges with multiple restrooms, break rooms, and high daily usage. We handle restroom fixture repairs and replacements, water heater sizing and maintenance for adequate hot water capacity, drain line maintenance to prevent embarrassing backups during business hours, water pressure regulation throughout multi-story buildings, and emergency repairs available 24/7 to protect your business operations.

Our commercial clients appreciate our professional appearance, ability to work during off-hours, and focus on solutions that minimize tenant disruption.

Restaurant and Retail Plumbing Requirements

Restaurants demand specialized plumbing expertise beyond typical commercial work. We provide grease trap installation, maintenance, and compliance monitoring, commercial kitchen equipment connections and repairs, high-capacity water heater systems for dishwashing demands, floor drain maintenance and cleaning, ice maker and beverage equipment plumbing, and emergency service to prevent costly business closures.

Retail establishments need reliable restroom facilities for customers and efficient plumbing systems that don't interrupt sales operations. We schedule service during closed hours whenever possible and respond quickly to emergencies.

Code Compliance for Commercial Properties

Commercial plumbing in Southlake must meet stricter codes than residential work. We ensure your property complies with Texas Plumbing Code commercial requirements, ADA accessibility standards for restrooms and fixtures, health department regulations for food service establishments, backflow prevention requirements, and proper permitting and inspection documentation.

Non-compliance can result in failed health inspections, fines, mandatory corrections, and even temporary closure orders. Our licensed commercial plumbing professionals ensure every installation meets or exceeds code requirements.

Backflow Prevention for Businesses

Southlake requires backflow prevention devices on commercial properties to protect the public water supply from contamination. We handle backflow preventer installation and certification, annual testing and compliance documentation required by the City of Southlake, repairs and replacements when devices fail testing, and maintaining records for city inspections and compliance audits.

Failure to maintain proper backflow prevention can result in water service disconnection and significant fines. We manage the entire compliance process so you never miss required testing.

Scheduled Maintenance for Minimal Disruption

Preventive maintenance prevents emergencies during peak business hours. Our commercial maintenance programs include scheduled inspections during off-hours or weekends, priority emergency response for program members, comprehensive system assessments identifying potential failures, water heater flushing and safety testing, drain line preventive maintenance, and detailed service documentation for property management.

Regular maintenance costs far less than emergency repairs and protects your business from unexpected disruptions that impact revenue.

Whether you operate a single location or manage multiple Southlake commercial properties, Berkeys provides the responsive, professional commercial plumbing service your business deserves. Contact us at (817) 481-5869 to discuss your commercial plumbing needs.

As Southlake's hometown plumbing company—headquartered right next to Carroll Dragon Stadium at 1070 S Kimball Ave—we've been serving families and businesses throughout this community since 1975. Our deep roots in Southlake mean we know your neighborhood, understand your home's plumbing challenges, and can reach you quickly when emergencies strike.

Southlake Neighborhoods We Serve

Our plumbing technicians regularly service homes throughout every corner of Southlake, including:

Established Southlake Communities:

• Timarron - One of Southlake's premier master-planned communities with homes built primarily in the 1990s-2000s
• Clariden Ranch - Luxury homes on large lots, many with extensive landscaping requiring robust plumbing systems
• Carillon - Upscale neighborhood known for estate homes and custom construction
• Southlake Town Square Area - Convenient downtown location with a mix of residential and commercial properties
• Dove Road Corridor - Mix of older established homes and newer luxury construction
• Carroll ISD District - Families throughout the award-winning school district trust us for their plumbing needs

Key Southlake Areas:

• Trophy Club Drive corridor
• Pearson Lane neighborhoods
• Lonesome Dove areas
• White Chapel Boulevard properties
• Kimball Avenue business district
• FM 1709 residential areas
• Southlake Boulevard commercial properties
• Continental Boulevard region

Whether you own a 1980s traditional home in an established neighborhood or a brand-new custom estate, our licensed plumbing professionals have the experience to handle your specific plumbing system and understand the unique characteristics of construction from each era.

Extended Service Area Throughout Northeast Tarrant County

While we're based in Southlake, our service vehicles are strategically positioned to provide fast response times throughout the surrounding communities:

Immediate Response Area (10-15 minutes):

• Westlake - Luxury homes requiring premium plumbing service and high-end fixture expertise
• Trophy Club - Golf course community with unique irrigation and plumbing considerations
• Keller - Rapidly growing area with both established neighborhoods and new construction
• Colleyville - Upscale residential community with similar clay soil challenges as Southlake
• Grapevine - Historic downtown and newer suburban developments we've served for decades

Primary Service Communities (15-25 minutes):

• Hurst - Diverse mix of residential and commercial plumbing needs
• Euless - Family-oriented communities with homes from multiple construction eras
• Bedford - Established neighborhoods with aging plumbing infrastructure
• North Richland Hills - Large residential area where we handle numerous service calls daily
• Roanoke - Smaller community atmosphere with both residential and commercial properties

Extended Service Area (25-35 minutes):

• Irving - Major commercial corridor and residential neighborhoods
• Coppell - Well-maintained communities with proactive homeowners
• Carrollton - Large service area with diverse plumbing needs
• Flower Mound - Master-planned communities and estate properties
• Highland Village - Lakeside community with unique plumbing considerations
• Lewisville - Mix of older and newer developments
• Corinth - Growing community with expanding service needs
• Denton - Northern reach of our service area for established customers
• Lantana - Newer master-planned community development
• Bartonville - Rural estates and custom homes requiring specialized service

Why Our Local Presence Matters

Faster Emergency Response: Being headquartered in Southlake isn't just convenient—it's critical when you're dealing with a plumbing emergency. While other companies dispatch technicians from across the metroplex, our trucks start right here in your community. That means:

• Typical response time of 45-90 minutes for emergency calls in Southlake
• We know the fastest routes through local traffic patterns
• Familiarity with neighborhood layouts gets us to your home quickly
• Local parts inventory stocked with fixtures and materials common to area homes

Community Investment & Accountability: We're not a national franchise or out-of-town company. We live here, our children attend Carroll ISD schools, we shop at your local businesses, and we have a reputation to protect in this community. When we service your home, we're serving our neighbors.

Proud Carroll Dragons Sponsor: As an official sponsor of Carroll ISD athletics, we support the same teams your family cheers for. You'll see our logo at Dragon Stadium—right next door to our headquarters—because we believe in investing in Southlake's future.

Understanding Local Code Requirements: Building codes, permit requirements, and inspection standards vary by municipality. Our plumbing professionals are intimately familiar with Southlake's specific requirements and maintain strong working relationships with local inspectors. This ensures:

• All work meets or exceeds Southlake building codes
• Proper permits pulled and filed for your protection
• Inspections scheduled and passed without delays
• Documentation provided for insurance and resale purposes

Knowledge of Local Infrastructure: After five decades in Southlake, we've developed extensive knowledge about local plumbing infrastructure that benefits you:

• Which neighborhoods have the oldest water mains prone to low pressure
• Where clay soil causes the most slab leak problems
• Which subdivisions were built with problematic plumbing materials
• Common issues in homes built by specific local builders
• How Southlake's water treatment affects different areas differently

Commercial Plumbing Throughout the Service Area

While residential plumbing is our specialty, we also serve commercial properties throughout Southlake and surrounding communities:

• Retail establishments in Town Square and along major corridors
• Office buildings requiring ongoing maintenance contracts
• Restaurants with complex kitchen plumbing and grease trap requirements
• Medical and dental offices with specialized plumbing needs
• Schools and daycare facilities prioritizing child safety
• Houses of worship serving our faith communities
• Small businesses throughout the area

Our commercial clients appreciate our prompt response, professional appearance, and ability to work during off-hours to minimize business disruption.

No Travel Charges Within Our Service Area

Unlike some plumbing companies that add trip charges or service call fees based on distance, we don't penalize you for your location. Whether you're right here in Southlake or in one of our extended service communities, you receive the same upfront, transparent pricing with no hidden travel fees.

Same-Day Service Available Throughout Our Coverage Area

When you call before noon on weekdays, we can typically schedule same-day service for non-emergency plumbing repairs throughout our entire service area. Emergency calls receive priority response 24/7, including nights, weekends, and holidays.

Your location determines your service level—and we're positioned to serve you well. Ready to experience the Berkeys difference? Call (817) 481-5869 to schedule service from your local Southlake plumbing experts.

Beyond plumbing services, our Southlake team handles all your home service needs under one roof.

Frequently Asked Questions About Plumbing Services in Southlake

How quickly can you respond to plumbing emergencies in Southlake?

For plumbing emergencies in Southlake, our typical response time is 45-90 minutes. Because we're headquartered right here in Southlake at 1070 S Kimball Ave (next to Carroll Dragon Stadium), we can reach most Southlake addresses faster than companies dispatching from across the metroplex. We're available 24/7/365, including nights, weekends, and holidays. When you call our emergency line, you'll speak with a real person immediately—not an answering service—and we'll dispatch the nearest available licensed plumbing professional to your location.

What are signs I need slab leak detection?

Several warning signs indicate you may have a leak beneath your foundation: unexplained increases in your water bill (often 50-200% higher than normal), the sound of running water when all fixtures are turned off, warm spots on your floors (indicating a hot water line leak), reduced water pressure throughout your home, cracks appearing in walls or flooring, moisture or mildew smell with no obvious source, or visible foundation heaving or settling. Southlake's expansive clay soil makes slab leaks particularly common in our area. If you notice any of these signs, immediate slab leak detection can prevent thousands of dollars in foundation damage.

How much does water heater installation cost in Southlake?

Water heater installation costs in Southlake typically range from $1,200 to $3,500 depending on several factors: the type of water heater (traditional tank vs. tankless), tank size (40-gallon, 50-gallon, or 75-gallon for tank units), fuel type (gas or electric), whether you're replacing an existing unit or installing in a new location, any required upgrades to gas lines or electrical panels, and local permit fees. Tankless water heaters generally cost more upfront ($2,500-$4,500 installed) but save money long-term through energy efficiency and longer lifespan. We provide upfront pricing before any work begins, so you'll know exactly what to expect with no surprise charges.

Are your plumbing professionals licensed in Texas?

Yes, absolutely. Every Berkeys plumbing technician carries a valid State of Texas plumbing license and has passed the rigorous state examination process. Beyond licensing, all our plumbing professionals are background-checked, drug-screened, bonded, and insured for your protection and peace of mind. We also require ongoing continuing education to ensure our team stays current with the latest plumbing codes, technologies, and best practices. When a Berkeys plumbing professional arrives at your Southlake home, you can verify their credentials and trust that they have the expertise to handle your plumbing needs safely and properly.

Do you offer same-day plumbing service?

Yes, we offer same-day service for most non-emergency plumbing repairs throughout Southlake. If you call before noon on weekdays, we can typically schedule a service appointment the same day, subject to technician availability. Emergency situations receive priority response 24/7 regardless of when you call. For scheduled maintenance, routine installations, or non-urgent repairs, we'll work with your schedule to find a convenient appointment time, usually within 24-48 hours of your call.

What causes low water pressure in Southlake homes?

Low water pressure in Southlake homes typically stems from several common causes: mineral buildup inside pipes from our hard North Texas water, corroded galvanized steel pipes (common in homes built before 1990), partially closed shut-off valves, slab leaks reducing pressure throughout the system, sediment accumulation in your water heater, faulty pressure regulators, or issues with the municipal water supply. If you're experiencing low pressure at a single fixture, it's usually a localized problem like a clogged aerator or bad fixture valve. Whole-house low pressure often indicates a more serious issue requiring professional diagnosis. Our plumbing technicians can test your water pressure and identify the exact cause.

How often should I schedule plumbing maintenance?

We recommend annual plumbing inspections for Southlake homes, ideally in the spring before the heavy water usage of summer. Annual maintenance helps catch small problems before they become expensive emergencies. Our comprehensive plumbing inspection includes checking all visible pipes for leaks or corrosion, testing water pressure, inspecting water heater condition and safety, examining exposed drain lines, testing toilet function and checking for hidden leaks, inspecting garbage disposals and shut-off valves, and providing a prioritized list of recommended repairs or upgrades. Berkeys MVP Club members receive this annual inspection as part of their membership, plus 15% off all plumbing repairs.

What plumbing brands do you recommend for Southlake homes?

For Southlake homeowners, we consistently recommend Rinnai for tankless water heaters—they've been manufacturing reliable products for almost 100 years and offer excellent warranties and energy efficiency. For hot water recirculation pumps that eliminate wait time for hot water (while saving thousands of gallons annually), Grundfos is our top choice for reliability and performance. For traditional tank water heaters, we install American Standard, Rheem, and Bradford White units, all known for durability in our North Texas water conditions. We also work with quality fixture brands like Kohler, Delta, and Moen. Our recommendations are based on performance in Southlake's specific conditions—hard water, clay soil movement, and temperature extremes.

Can you help with insurance claims for water damage?

Yes, we regularly work with homeowners and their insurance companies on water damage claims. We provide detailed documentation of the plumbing failure, comprehensive repair estimates with itemized costs, photos and videos of the damage, expert assessment of the cause, and coordination with insurance adjusters. We understand what insurance companies need for claim approval and can communicate directly with adjusters when needed. While we can't guarantee claim approval (that's your insurance company's decision), we provide all the documentation to support your claim. Many Southlake homeowners have successfully filed claims for burst pipes, slab leaks, and water heater failures with our documentation.

Do you service both residential and commercial properties?

Yes, we provide plumbing services for both residential and commercial properties throughout Southlake. Our residential services cover everything from single-family homes to townhomes and condos. For commercial clients, we handle retail establishments in Town Square, office buildings, restaurants with complex kitchen plumbing and grease trap requirements, medical and dental offices, schools and daycare facilities, and small businesses throughout the area. We offer commercial maintenance contracts for businesses needing regular service and can schedule work during off-hours to minimize disruption to your operations.

What should I do if I smell gas in my home?

If you smell gas (a rotten egg or sulfur odor), take immediate action: evacuate everyone from your home immediately—don't turn lights on or off, don't use phones inside, and don't try to locate the leak yourself. Once outside and at a safe distance, call 911 first, then call Atmos Energy at 866-322-8667 to report the gas leak. After emergency services have responded and it's safe, call us at (817) 481-5869 for gas line repair. Our licensed plumbing professionals are trained and certified for gas line work and understand the serious safety concerns involved. Never ignore a gas smell or try to repair gas lines yourself—this is a life-threatening emergency requiring professional response.

Why are slab leaks so common in Southlake?

Slab leaks are particularly common in Southlake due to our expansive clay soil composition. This clay swells dramatically when wet and shrinks during dry periods, causing constant foundation movement that stresses pipes embedded in your concrete slab. Additionally, many Southlake homes built in the 1980s-2000s used copper pipes that are susceptible to pinhole leaks from electrolysis and corrosion. The combination of soil movement, copper pipe corrosion, hard water conditions, and natural pipe aging creates a perfect storm for slab leaks in our area. Neighborhoods like Timarron, Clariden Ranch, and older sections near Carroll ISD see these issues frequently. Early detection is crucial—a single slab leak can waste 10,000+ gallons monthly while causing serious foundation damage.

Can you install a tankless water heater in any home?

Most Southlake homes can accommodate tankless water heater installation, but several factors determine feasibility: adequate gas line size (many older homes need gas line upgrades to supply sufficient fuel), proper venting requirements (tankless units need specific exhaust venting), electrical service for the unit's control panel and ignition, available wall space for mounting (tankless units are compact but need proper clearance), and water pressure adequate to trigger the unit's flow sensor. Homes with very hard water may need a water softener to protect the tankless unit's heat exchanger. During our estimate, we'll assess your home's specific requirements and provide upfront pricing that includes any necessary upgrades. The long-term energy savings (20-30% on water heating costs) and endless hot water typically justify the investment.

What's included in your plumbing inspection?

Our comprehensive plumbing inspection for Southlake homes includes a thorough assessment of your entire plumbing system: checking all visible supply and drain lines for leaks, corrosion, or damage; inspecting water heater age, condition, and proper venting; testing water pressure at multiple fixtures; examining all toilets for hidden leaks and proper function; checking garbage disposals and testing safety features; inspecting under-sink plumbing and shut-off valves; examining exposed pipes in attics, crawl spaces, and garages; testing main shut-off valve operation; looking for signs of slab leaks (warm spots, foundation cracks); assessing water quality and hardness levels; and providing a written report with prioritized recommendations. This inspection typically takes 60-90 minutes depending on home size and helps identify problems before they become emergencies.

How long do water heaters typically last in Southlake?

In Southlake's hard water conditions, traditional tank water heaters typically last 8-12 years with proper maintenance, though many homeowners replace them sooner due to decreased efficiency or minor leaking. Tankless water heaters generally last 15-20 years, making them a better long-term investment despite higher upfront costs. Our hard North Texas water is particularly tough on water heaters—mineral buildup reduces efficiency and shortens lifespan. Annual water heater flushing can extend life by 2-3 years by removing sediment buildup. We recommend considering replacement at 10 years even if your tank water heater is still functioning, as catastrophic failure becomes increasingly likely and can cause significant water damage. Upgrading before failure lets you choose the best replacement system rather than making emergency decisions during a crisis.

Do you offer emergency service on holidays?

Yes, we provide 24/7 emergency plumbing service every day of the year, including Thanksgiving, Christmas, New Year's Day, and all other holidays. Plumbing emergencies don't respect holidays—in fact, we often see increased calls during holidays when homes have more occupants and higher water usage. Whether it's a burst pipe on Christmas morning, a backed-up sewer line during Thanksgiving dinner, or a water heater failure on New Year's Eve, our emergency plumbing professionals are standing by to respond. You'll pay our standard emergency service rates regardless of the day—we don't add holiday surcharges. When you need trusted plumbing services in Southlake during a holiday emergency, we're here to help.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, checks, and cash. For larger projects, we offer financing options through approved credit to qualified customers, making it easier to handle unexpected major repairs or planned upgrades without depleting savings. We provide upfront pricing before any work begins, so you'll know the exact cost and can choose your preferred payment method. For emergency repairs, we never require payment before starting work—we want to stop the damage first, then handle payment details once your home is protected.

Can you repair or replace my main water line?

Yes, we handle main water line repair and replacement throughout Southlake. Signs you might need main line service include: significant unexplained water bill increases, wet areas in your yard between the street and your home, reduced water pressure affecting your entire house, discolored or rusty water, or sinkholes or settling near your water meter. We use advanced leak detection equipment to pinpoint the problem without unnecessary excavation. Depending on the situation, we can perform spot repairs for isolated damage or complete line replacement if your pipe is deteriorating. We handle all permit requirements and coordinate with the City of Southlake for any necessary water shut-offs or inspections.

Why does my water heater make popping or rumbling noises?

Popping, rumbling, or banging noises from your water heater typically indicate sediment buildup at the bottom of the tank—extremely common in Southlake due to our hard water. As water heats, it must travel through this sediment layer, creating steam bubbles that make these noises. This sediment reduces heating efficiency (costing you more on utilities), decreases available hot water capacity, and accelerates tank corrosion that leads to eventual failure. The solution is water heater flushing to remove accumulated sediment, which we recommend annually for Southlake homes. If your water heater is making loud noises and is over 8-10 years old, it may be more cost-effective to replace it rather than repair, especially if you're already experiencing other issues like insufficient hot water or rusty water.

Do you provide free estimates?

Yes, we provide free estimates for most plumbing projects including water heater installation, repiping, major repairs, and planned upgrades. For service calls where we need to diagnose a problem (like finding a hidden leak or determining why you have low pressure), there's a service call fee that's waived if you proceed with the recommended repair. We believe in upfront, transparent pricing—you'll know the cost before we start work, with no hidden fees or surprise charges. During emergencies, we'll provide pricing information once our plumbing professional assesses the situation and can determine the scope of work needed. Our goal is to give you all the information you need to make confident decisions about your home's plumbing.

Why Southlake Homeowners Trust Berkeys Plumbing

When a plumbing problem threatens your home, you need more than just a quick fix—you need a plumbing company you can trust completely. Here's why Southlake families and businesses have relied on Berkeys since 1975:

50+ Years Serving the DFW Community

We've been protecting North Texas homes since 1975—that's over half a century of plumbing expertise passed down through generations of skilled craftsmen. We've seen every plumbing challenge our area can present, from the unique clay soil issues that plague Southlake foundations to the hard water that shortens equipment life. This isn't just experience—it's institutional knowledge that benefits every customer we serve.

Headquartered Right Here in Southlake

Unlike companies that dispatch technicians from across the metroplex, we're based at 1070 S Kimball Ave in Southlake—right next to Carroll Dragon Stadium. This means faster response times when you have an emergency, familiarity with your neighborhood's specific plumbing challenges, and a local reputation we protect every single day. We're not a faceless corporation or distant franchise—we're your neighbors, and our children attend Carroll ISD schools alongside yours.

Proud Carroll Dragons Sponsor

As an official sponsor of Carroll ISD athletics, we invest in the same community you call home. When you see our logo at Dragon Stadium, it's a reminder that we're committed to Southlake's future and the families who make this community special.

State-Licensed, Background-Checked Professionals

Every Berkeys plumbing technician carries a valid State of Texas plumbing license and has passed rigorous examinations proving their technical competency. Beyond licensing requirements, we go further: comprehensive background checks on every technician, drug screening for your family's safety, ongoing continuing education to stay current with codes and technology, bonded and insured protection for your property, and professional standards that include drop cloths, mats, and shoe covers to protect your home.

24/7 Emergency Response—Always Available

Plumbing emergencies don't wait for convenient business hours. That's why we maintain 24/7/365 availability with real people answering phones—not answering services or voicemail systems. Whether it's 2 AM on a Tuesday or Christmas morning, when you call our emergency line, you'll speak with someone who can immediately dispatch help to your Southlake home.

• Typical emergency response time: 45-90 minutes in Southlake
• Holiday availability: Every single day of the year
• After-hours surcharges: None—emergency rates apply 24/7

Upfront, Transparent Pricing—No Surprises

We believe you deserve to know exactly what plumbing service will cost before work begins. Our plumbing professionals provide detailed estimates with itemized pricing, explain all available options from economy to premium solutions, never pressure you into unnecessary services, honor quoted prices with no hidden fees or surprise charges, and offer financing options for larger unexpected repairs. You'll make informed decisions with complete cost transparency—the way it should be.

Comprehensive Home Services Under One Roof

While other companies specialize in just one trade, Berkeys provides complete home comfort solutions: licensed plumbing professionals for all water and gas line needs, NATE-certified HVAC technicians (TACLB133168E) for heating and cooling, state-licensed electricians (TECL695440) for electrical work, and water treatment specialists for filtration and softening systems. This means one trusted company for all your home's critical systems, coordinated service when multiple trades are needed, and consistent quality across every service we provide.

A+ BBB Rating Since 1997

Our A+ rating with the Better Business Bureau isn't just a badge—it's a 28-year track record of ethical business practices, fair dealing with customers, and prompt resolution of the rare occasions when concerns arise. We've maintained BBB accreditation since 1997 because we treat every customer the way we'd want our own families treated.

Award-Winning Service Excellence

Recognition from our community validates our commitment to excellence:

• Top 30 Best Places to Work (Dallas Morning News & Energage)
• Living Magazine's Reader's Choice for Best of Northeast Tarrant County 2024
• Multiple consumer service awards throughout DFW
• Thousands of five-star reviews from satisfied customers

These aren't purchased awards—they're earned through consistent service excellence that our team delivers every single day.

Locally Accountable

Berkeys is a local business with deep roots in this community. That means personal accountability to our neighbors, local decision-making that prioritizes customer satisfaction, flexibility to do the right thing even when it costs us, and a genuine stake in maintaining our reputation here.

Respect for Your Home & Your Time

Professional service means more than technical expertise—it's about respecting your property and your schedule:

• Technicians arrive in clean uniforms in marked vehicles
• Drop cloths and protective mats protect your floors
• Surgical shoe covers in your home
• Work areas left cleaner than we found them
• Punctual arrival within scheduled windows
• Clear communication throughout the service process

Preventive Maintenance Programs

Our Berkeys MVP Club membership provides proactive protection for your plumbing investment: annual comprehensive plumbing inspection, priority scheduling for service calls, 15% discount on all plumbing repairs, early detection of problems before they become emergencies, and peace of mind knowing your systems are monitored. Preventive maintenance costs far less than emergency repairs—and our MVP members rarely experience surprise failures.

Real Solutions, Not Band-Aids

Some plumbing companies focus on quick fixes that generate repeat service calls. We diagnose root causes and provide lasting solutions: honest assessment of repair vs. replacement economics, options ranging from temporary fixes to permanent solutions, explanation of why problems occurred and how to prevent recurrence, no pressure to choose premium options when basic repairs suffice, and recommendations prioritized by urgency and budget impact. Our goal is solving your problem correctly the first time—not creating future service revenue.

Extensive Local Knowledge

After 50 years in Southlake, we've developed insights that benefit you: which neighborhoods have the most slab leak issues, common problems in homes built by specific local builders, how Southlake building codes and permit processes work, relationships with local inspectors for smooth approvals, understanding of clay soil patterns throughout different areas, and knowledge of which subdivisions used problematic plumbing materials. This local expertise helps us diagnose problems faster and recommend solutions suited to your specific property.

Your Satisfaction Is Our Priority

We stand behind our work with comprehensive warranties and guarantees because we're confident in our craftsmanship. If something isn't right, we make it right—period. Your satisfaction isn't just our goal; it's our requirement. We measure success not by how many service calls we complete, but by how many customers become lifelong clients who trust us with every plumbing need.

Experience the Berkeys difference in your Southlake home. When you need plumbing service you can trust, from a company invested in this community, call (817) 481-5869 or visit our Southlake location to schedule service today.

Hot Water Heaters

Berkeys specializes in water heater repairs and installations. Most houses have a tank-type water heater. These are the typical water heaters that keep hot water stored in the tank until you are ready to use it. Berkeys will help you in selecting the perfect water heater for your house. Berkeys can help you get a water heater that is energy efficient and will save you money over the long run. Repairing or installing water heaters is a complex job and should only be done by licensed professionals.

Tankless Water Heaters

Tankless water heaters heat water without using a storage tank. Tankless water heaters are popular because they have a longer life span, are more energy efficient and are smaller than tank water heaters. Their energy efficiency helps you save money on your monthly utility bills. Tankless water heaters generally offer longer warranties so you can have peace of mind they will be operating at maximum productivity for a long time. Call Berkeys today, we will help you get the right water heater for your house and install it.

24 Hour Plumbing Repair

Anytime your home faces a plumbing problem, you need it repaired as quickly as it can be. Berkeys has highly trained, state licensed, background-checked plumbing professionals that are knowledgeable and happy to fix your plumbing problems. Berkeys is available 24/7, contact Berkeys anytime so we can get your plumbing system operating how it need to be. Getting a plumbing inspection every year will keep a lot of problems from happening. The Berkeys CLUB membership gives you a plumbing inspection every year where we inspect your home and try to detect issues and keep them from happening.

Plumbing Inspection

All homeowners want to keep plumbing problems from happening. A lot of homeowners don't know that getting a plumbing inspection every year can help them do that. Plumbing inspections can help detect whether or not your plumbing system is operating at peak efficiency. Berkeys' CLUB membership provides a plumbing inspection every year and a 15 percent discount on plumbing repairs. The CLUB membership can help you catch problems before they occur and save you money on future repairs.

Repiping

If you are noticing low water pressure, problems using more than one fixture at a time, or rusty or red water, then you should probably get some repiping done. Repiping is the process of replacing your rusty, older pipes with newer and better ones that can increase the quality and pressure of the water in your house. Repiping is a very complex procedure so always hire a licensed professional to do this job. Berkeys can help your home get better water pressure and get hot water quicker. Contact Berkeys today!

Drain Cleaning

Drain lines can get clogged up, but don't worry, these are very common issues and Berkeys has licensed and trained plumbing professionals that can help you. If you neglect a drain problem, it could cause a much larger issue that can end up costing you much more to fix. A lot of drain problems can be much more complicated than an ordinary do-it-yourself kind of job, so contact Berkeys if you notice anything wrong or out of the ordinary. Berkeys has years of experience with drain problems and will get them fixed as soon as possible for you.

Hydro Jetting

Hydro jetting is a method of eliminating build-up and debris in tanks and lines by using incredibly high-pressure water to remove blockages. These blockages could have been made from grease, heavy sludge, or tree roots that have built up over time. Hydro jetting's advanced technology allows the process to be quick and efficient. This process needs to be done by licensed plumbing professionals because it can be dangerous if done by someone with no training or experience. Contact Berkeys today to get your sewer or drain lines working at maximum efficiency.

Sewer Line Service

Berkeys provides services such as sewer line replacement, sewer line repair, sewer line cleaning and sewer line camera inspections. Those services help you make sure that your home's plumbing system is working at maximum efficiency. Sewer lines can stop working due to ground shifting, age, inconsistent temperatures or other things. Berkeys' sewer line services may be able to fix those plumbing problems you're experiencing in your house. Contact Berkeys to get service today.

Brands

There are a lot of excellent brands you can choose from when deciding between plumbing products. Grundfos and Rinnai are two brands that Berkeys recommends for your house.

Grundfos

A lot of houses have difficulty getting hot water when they need it and have to wait a couple of minutes to get hot water. Your home could be wasting up to thousands of gallons every year by waiting for hot water. Prevent this and get your hot water faster by getting a Grundfos Hot Water Recirculation pump. The Grundfos pump is connected to the water through its supply line and recirculates the hot water from the water heater to the fixture furthest from the source. The pump helps maintain the water temperature constantly hot and gives you hot water whenever you need it. Contact Berkeys to schedule service today!

Rinnai

Rinnai has been around for almost 100 years and since then they have been providing their customers the absolute best products. This company specializes in residential and commercial tankless water heaters that are dedicated to a smarter kind of comfort. You can rely on their products to deliver hot water whenever you need it. Their products feature a space-saving design and ultra-efficient performance for energy savings. Their long history and years of success will give you peace of mind knowing their products have stood the test of time. Their reliability, efficiency, and performance give customers everything they could ever want.

Schedule Your Plumbing Service in Southlake Today

Don't wait for a small plumbing problem to become an expensive emergency. Whether you need routine maintenance, emergency repairs, or a complete system upgrade, Berkeys has the expertise and local presence to serve you right.

Our licensed plumbing professionals are standing by 24/7 to protect your Southlake home. From minor faucet leaks to major slab leak detection, from water heater installations to complete repiping—we handle it all with the professionalism and care your property deserves.

Ready to experience 50+ years of plumbing excellence? Call (817) 481-5869 now for same-day service on most repairs, or contact our Southlake plumbing team to schedule your appointment. Emergency service available nights, weekends, and holidays with no added surcharges.

Business Address: 1070 S Kimball Ave, Suite 131, Southlake, TX 76092

For licensed plumbing services near Southlake, Texas, 76092, call Berkeys: 833-538-1475

How quickly can you respond to plumbing emergencies in Southlake?

For plumbing emergencies in Southlake, our typical response time is 45-90 minutes. Because we're headquartered right here in Southlake at 1070 S Kimball Ave (next to Carroll Dragon Stadium), we can reach most Southlake addresses faster than companies dispatching from across the metroplex. We're available 24/7/365, including nights, weekends, and holidays. When you call our emergency line, you'll speak with a real person immediately—not an answering service—and we'll dispatch the nearest available licensed plumber to your location.

What are signs I need slab leak detection?

Several warning signs indicate you may have a leak beneath your foundation: unexplained increases in your water bill (often 50-200% higher than normal), the sound of running water when all fixtures are turned off, warm spots on your floors (indicating a hot water line leak), reduced water pressure throughout your home, cracks appearing in walls or flooring, moisture or mildew smell with no obvious source, or visible foundation heaving or settling. Southlake's expansive clay soil makes slab leaks particularly common in our area. If you notice any of these signs, immediate slab leak detection can prevent thousands of dollars in foundation damage.

Are your plumbers licensed in Texas?

Yes, absolutely. Every Berkeys plumber carries a valid State of Texas plumbing license and has passed the rigorous state examination process. Beyond licensing, all our plumbers are background-checked, drug-screened, bonded, and insured for your protection and peace of mind. We also require ongoing continuing education to ensure our team stays current with the latest plumbing codes, technologies, and best practices. When a Berkeys plumber arrives at your Southlake home, you can verify their credentials and trust that they have the expertise to handle your plumbing needs safely and properly.

Do you offer same-day plumbing service?

Yes, we offer same-day service for most non-emergency plumbing repairs throughout Southlake. If you call before noon on weekdays, we can typically schedule a service appointment the same day, subject to technician availability. Emergency situations receive priority response 24/7 regardless of when you call. For scheduled maintenance, routine installations, or non-urgent repairs, we'll work with your schedule to find a convenient appointment time, usually within 24-48 hours of your call.

What causes low water pressure in Southlake homes?

Low water pressure in Southlake homes typically stems from several common causes: mineral buildup inside pipes from our hard North Texas water, corroded galvanized steel pipes (common in homes built before 1990), partially closed shut-off valves, slab leaks reducing pressure throughout the system, sediment accumulation in your water heater, faulty pressure regulators, or issues with the municipal water supply. If you're experiencing low pressure at a single fixture, it's usually a localized problem like a clogged aerator or bad fixture valve. Whole-house low pressure often indicates a more serious issue requiring professional diagnosis. Our plumbers can test your water pressure and identify the exact cause.

How often should I schedule plumbing maintenance?

We recommend annual plumbing inspections for Southlake homes, ideally in the spring before the heavy water usage of summer. Annual maintenance helps catch small problems before they become expensive emergencies. Our comprehensive plumbing inspection includes checking all visible pipes for leaks or corrosion, testing water pressure, inspecting water heater condition and safety, examining exposed drain lines, testing toilet function and checking for hidden leaks, inspecting garbage disposals and shut-off valves, and providing a prioritized list of recommended repairs or upgrades. Berkeys MVP Club members receive this annual inspection as part of their membership, plus 15% off all plumbing repairs.

What plumbing brands do you recommend for Southlake homes?

For Southlake homeowners, we consistently recommend Rinnai for tankless water heaters—they've been manufacturing reliable products for almost 100 years and offer excellent warranties and energy efficiency. For hot water recirculation pumps that eliminate wait time for hot water (while saving thousands of gallons annually), Grundfos is our top choice for reliability and performance. For traditional tank water heaters, we install American Standard, Rheem, and Bradford White units, all known for durability in our North Texas water conditions. We also work with quality fixture brands like Kohler, Delta, and Moen. Our recommendations are based on performance in Southlake's specific conditions—hard water, clay soil movement, and temperature extremes.

Can you help with insurance claims for water damage?

Yes, we regularly work with homeowners and their insurance companies on water damage claims. We provide detailed documentation of the plumbing failure, comprehensive repair estimates with itemized costs, photos and videos of the damage, expert assessment of the cause, and coordination with insurance adjusters. We understand what insurance companies need for claim approval and can communicate directly with adjusters when needed. While we can't guarantee claim approval (that's your insurance company's decision), we provide all the documentation to support your claim. Many Southlake homeowners have successfully filed claims for burst pipes, slab leaks, and water heater failures with our documentation.

Do you service both residential and commercial properties?

Yes, we provide plumbing services for both residential and commercial properties throughout Southlake. Our residential services cover everything from single-family homes to townhomes and condos. For commercial clients, we handle retail establishments in Town Square, office buildings, restaurants with complex kitchen plumbing and grease trap requirements, medical and dental offices, schools and daycare facilities, and small businesses throughout the area. We offer commercial maintenance contracts for businesses needing regular service and can schedule work during off-hours to minimize disruption to your operations.

What should I do if I smell gas in my home?

If you smell gas (a rotten egg or sulfur odor), take immediate action: evacuate everyone from your home immediately—don't turn lights on or off, don't use phones inside, and don't try to locate the leak yourself. Once outside and at a safe distance, call 911 first, then call Atmos Energy at 866-322-8667 to report the gas leak. After emergency services have responded and it's safe, call us at (817) 481-5869 for gas line repair. Our licensed plumbers are trained and certified for gas line work and understand the serious safety concerns involved. Never ignore a gas smell or try to repair gas lines yourself—this is a life-threatening emergency requiring professional response.

Why are slab leaks so common in Southlake?

Slab leaks are particularly common in Southlake due to our expansive clay soil composition. This clay swells dramatically when wet and shrinks during dry periods, causing constant foundation movement that stresses pipes embedded in your concrete slab. Additionally, many Southlake homes built in the 1980s-2000s used copper pipes that are susceptible to pinhole leaks from electrolysis and corrosion. The combination of soil movement, copper pipe corrosion, hard water conditions, and natural pipe aging creates a perfect storm for slab leaks in our area. Neighborhoods like Timarron, Clariden Ranch, and older sections near Carroll ISD see these issues frequently. Early detection is crucial—a single slab leak can waste 10,000+ gallons monthly while causing serious foundation damage.

Can you install a tankless water heater in any home?

Most Southlake homes can accommodate tankless water heater installation, but several factors determine feasibility: adequate gas line size (many older homes need gas line upgrades to supply sufficient fuel), proper venting requirements (tankless units need specific exhaust venting), electrical service for the unit's control panel and ignition, available wall space for mounting (tankless units are compact but need proper clearance), and water pressure adequate to trigger the unit's flow sensor. Homes with very hard water may need a water softener to protect the tankless unit's heat exchanger. During our estimate, we'll assess your home's specific requirements and provide upfront pricing that includes any necessary upgrades. The long-term energy savings (20-30% on water heating costs) and endless hot water typically justify the investment.

What's included in your plumbing inspection?

Our comprehensive plumbing inspection for Southlake homes includes a thorough assessment of your entire plumbing system: checking all visible supply and drain lines for leaks, corrosion, or damage; inspecting water heater age, condition, and proper venting; testing water pressure at multiple fixtures; examining all toilets for hidden leaks and proper function; checking garbage disposals and testing safety features; inspecting under-sink plumbing and shut-off valves; examining exposed pipes in attics, crawl spaces, and garages; testing main shut-off valve operation; looking for signs of slab leaks (warm spots, foundation cracks); assessing water quality and hardness levels; and providing a written report with prioritized recommendations. This inspection typically takes 60-90 minutes depending on home size and helps identify problems before they become emergencies.

How long do water heaters typically last in Southlake?

In Southlake's hard water conditions, traditional tank water heaters typically last 8-12 years with proper maintenance, though many homeowners replace them sooner due to decreased efficiency or minor leaking. Tankless water heaters generally last 15-20 years, making them a better long-term investment despite higher upfront costs. Our hard North Texas water is particularly tough on water heaters—mineral buildup reduces efficiency and shortens lifespan. Annual water heater flushing can extend life by 2-3 years by removing sediment buildup. We recommend considering replacement at 10 years even if your tank water heater is still functioning, as catastrophic failure becomes increasingly likely and can cause significant water damage. Upgrading before failure lets you choose the best replacement system rather than making emergency decisions during a crisis.

Do you offer emergency service on holidays?

Yes, we provide 24/7 emergency plumbing service every day of the year, including Thanksgiving, Christmas, New Year's Day, and all other holidays. Plumbing emergencies don't respect holidays—in fact, we often see increased calls during holidays when homes have more occupants and higher water usage. Whether it's a burst pipe on Christmas morning, a backed-up sewer line during Thanksgiving dinner, or a water heater failure on New Year's Eve, our emergency plumbers are standing by to respond. You'll pay our standard emergency service rates regardless of the day—we don't add holiday surcharges. When you need a trusted Southlake plumber during a holiday emergency, we're here to help.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, checks, and cash. For larger projects, we offer financing options through approved credit to qualified customers, making it easier to handle unexpected major repairs or planned upgrades without depleting savings. We provide upfront pricing before any work begins, so you'll know the exact cost and can choose your preferred payment method. For emergency repairs, we never require payment before starting work—we want to stop the damage first, then handle payment details once your home is protected.

Can you repair or replace my main water line?

Yes, we handle main water line repair and replacement throughout Southlake. Signs you might need main line service include: significant unexplained water bill increases, wet areas in your yard between the street and your home, reduced water pressure affecting your entire house, discolored or rusty water, or sinkholes or settling near your water meter. We use advanced leak detection equipment to pinpoint the problem without unnecessary excavation. Depending on the situation, we can perform spot repairs for isolated damage or complete line replacement if your pipe is deteriorating. We handle all permit requirements and coordinate with the City of Southlake for any necessary water shut-offs or inspections.

Why does my water heater make popping or rumbling noises?

Popping, rumbling, or banging noises from your water heater typically indicate sediment buildup at the bottom of the tank—extremely common in Southlake due to our hard water. As water heats, it must travel through this sediment layer, creating steam bubbles that make these noises. This sediment reduces heating efficiency (costing you more on utilities), decreases available hot water capacity, and accelerates tank corrosion that leads to eventual failure. The solution is water heater flushing to remove accumulated sediment, which we recommend annually for Southlake homes. If your water heater is making loud noises and is over 8-10 years old, it may be more cost-effective to replace it rather than repair, especially if you're already experiencing other issues like insufficient hot water or rusty water.

Do you provide free estimates?

Yes, we provide free estimates for most plumbing projects including water heater installation, repiping, major repairs, and planned upgrades. For service calls where we need to diagnose a problem (like finding a hidden leak or determining why you have low pressure), there's a service call fee that's waived if you proceed with the recommended repair. We believe in upfront, transparent pricing—you'll know the cost before we start work, with no hidden fees or surprise charges. During emergencies, we'll provide pricing information once our plumber assesses the situation and can determine the scope of work needed. Our goal is to give you all the information you need to make confident decisions about your home's plumbing.

When a plumbing problem threatens your home, you need more than just a quick fix—you need a plumbing company you can trust completely. Here's why Southlake families and businesses have relied on Berkeys since 1975:

50+ Years Serving the DFW Community

We've been protecting North Texas homes since 1975—that's over half a century of plumbing expertise passed down through generations of skilled craftsmen. We've seen every plumbing challenge our area can present, from the unique clay soil issues that plague Southlake foundations to the hard water that shortens equipment life. This isn't just experience—it's institutional knowledge that benefits every customer we serve.

Headquartered Right Here in Southlake

Unlike companies that dispatch technicians from across the metroplex, we're based at 1070 S Kimball Ave in Southlake—right next to Carroll Dragon Stadium. This means faster response times when you have an emergency, familiarity with your neighborhood's specific plumbing challenges, and a local reputation we protect every single day. We're not a faceless corporation or distant franchise—we're your neighbors, and our children attend Carroll ISD schools alongside yours.

Proud Carroll Dragons Sponsor

As an official sponsor of Carroll ISD athletics, we invest in the same community you call home. When you see our logo at Dragon Stadium, it's a reminder that we're committed to Southlake's future and the families who make this community special.

State-Licensed, Background-Checked Professionals

Every Berkeys plumbing technician carries a valid State of Texas plumbing license and has passed rigorous examinations proving their technical competency. Beyond licensing requirements, we go further: comprehensive background checks on every technician, drug screening for your family's safety, ongoing continuing education to stay current with codes and technology, bonded and insured protection for your property, and professional standards that include drop cloths, mats, and shoe covers to protect your home.

24/7 Emergency Response—Always Available

Plumbing emergencies don't wait for convenient business hours. That's why we maintain 24/7/365 availability with real people answering phones—not answering services or voicemail systems. Whether it's 2 AM on a Tuesday or Christmas morning, when you call our emergency line, you'll speak with someone who can immediately dispatch help to your Southlake home.

Typical emergency response time: 45-90 minutes in Southlake
Holiday availability: Every single day of the year
After-hours surcharges: None—emergency rates apply 24/7

Upfront, Transparent Pricing—No Surprises

We believe you deserve to know exactly what plumbing service will cost before work begins. Our plumbing professionals provide detailed estimates with itemized pricing, explain all available options from economy to premium solutions, never pressure you into unnecessary services, honor quoted prices with no hidden fees or surprise charges, and offer financing options for larger unexpected repairs. You'll make informed decisions with complete cost transparency—the way it should be.

Comprehensive Home Services Under One Roof

While other companies specialize in just one trade, Berkeys provides complete home comfort solutions: licensed plumbing professionals for all water and gas line needs, NATE-certified HVAC technicians (TACLB133168E) for heating and cooling, state-licensed electricians (TECL695440) for electrical work, and water treatment specialists for filtration and softening systems. This means one trusted company for all your home's critical systems, coordinated service when multiple trades are needed, and consistent quality across every service we provide.

A+ BBB Rating Since 1997

Our A+ rating with the Better Business Bureau isn't just a badge—it's a 28-year track record of ethical business practices, fair dealing with customers, and prompt resolution of the rare occasions when concerns arise. We've maintained BBB accreditation since 1997 because we treat every customer the way we'd want our own families treated.

Award-Winning Service Excellence

Recognition from our community validates our commitment to excellence:

• Top 30 Best Places to Work (Dallas Morning News & Energage)
• Living Magazine's Reader's Choice for Best of Northeast Tarrant County 2024
• Multiple consumer service awards throughout DFW
• Thousands of five-star reviews from satisfied customers

These aren't purchased awards—they're earned through consistent service excellence that our team delivers every single day.

Respect for Your Home & Your Time

Professional service means more than technical expertise—it's about respecting your property and your schedule:

• Technicians arrive in clean uniforms in marked vehicles
• Drop cloths and protective mats protect your floors
• Surgical shoe covers in your home
• Work areas left cleaner than we found them
• Punctual arrival within scheduled windows
• Clear communication throughout the service process

Preventive Maintenance Programs

Our Berkeys MVP Club membership provides proactive protection for your plumbing investment: annual comprehensive plumbing inspection, priority scheduling for service calls, 15% discount on all plumbing repairs, early detection of problems before they become emergencies, and peace of mind knowing your systems are monitored. Preventive maintenance costs far less than emergency repairs—and our MVP members rarely experience surprise failures.

Real Solutions, Not Band-Aids

Some plumbing companies focus on quick fixes that generate repeat service calls. We diagnose root causes and provide lasting solutions: honest assessment of repair vs. replacement economics, options ranging from temporary fixes to permanent solutions, explanation of why problems occurred and how to prevent recurrence, no pressure to choose premium options when basic repairs suffice, and recommendations prioritized by urgency and budget impact. Our goal is solving your problem correctly the first time—not creating future service revenue.

Extensive Local Knowledge

After 50 years in Southlake, we've developed insights that benefit you: which neighborhoods have the most slab leak issues, common problems in homes built by specific local builders, how Southlake building codes and permit processes work, relationships with local inspectors for smooth approvals, understanding of clay soil patterns throughout different areas, and knowledge of which subdivisions used problematic plumbing materials. This local expertise helps us diagnose problems faster and recommend solutions suited to your specific property.

Your Satisfaction Is Our Priority

We stand behind our work with comprehensive warranties and guarantees because we're confident in our craftsmanship. If something isn't right, we make it right—period. Your satisfaction isn't just our goal; it's our requirement. We measure success not by how many service calls we complete, but by how many customers become lifelong clients who trust us with every plumbing need.

Experience the Berkeys difference in your Southlake home. When you need plumbing service you can trust, from a company invested in this community, call (817) 481-5869 or visit our Southlake location to schedule service today.

Don't wait for a small plumbing problem to become an expensive emergency. Whether you need routine maintenance, emergency repairs, or a complete system upgrade, Berkeys has the expertise and local presence to serve you right.

Our licensed plumbing professionals are standing by 24/7 to protect your Southlake home. From minor faucet leaks to major slab leak detection, from water heater installations to complete repiping—we handle it all with the professionalism and care your property deserves.

Ready to experience 50+ years of plumbing excellence? Call (817) 481-5869 now for same-day service on most repairs, or contact our Southlake plumbing team to schedule your appointment. Emergency service available nights, weekends, and holidays with no added surcharges.

Business Address: 1070 S Kimball Ave, Suite 131, Southlake, TX 76092

For licensed plumbing services near Southlake, Texas, 76092, call Berkeys Plumbing Repair: 877-746-6855