Emergency Plumbing near the Medical District in Dallas

The townhomes off Kimsey Drive and Rubio Place sit just minutes from the Medical District. Most went up between 2016 and 2024, and many rise three levels with a rooftop deck. In several, the laundry room sits on the top floor.

We provide emergency plumbing in Dallas, TX, for townhome owners near the Medical District. With the washer on the third floor, a burst hose sends water down through every level below. Knowing what to turn off first keeps the damage small.

Our Belmont Avenue team is bringing 50 years of Berkeys expertise to Dallas townhome owners. Real people answer our phones 24/7, including holidays.

Whether you own a Kimsey Place townhome or a newer unit in Amour Vallée, these problems call for an emergency plumber:

• A washer hose bursting or leaking

• A burst pipe spraying or spreading water

• A sewer backup in a tub, shower or floor drain

• A toilet overflowing that won’t stop

• A water heater leaking or bursting

If you smell gas, leave the home and call 911 from outside.

In a three-story townhome off Kimsey Drive, a burst washer hose on the top floor can send water through the floors below. Here’s what to do, in order:

• Turn off the washer valves. They sit on the wall behind the machine, one for hot and one for cold.

• Use the main if you can’t reach them. Shut off the water to the whole home.

• Stay clear of outlets. Only unplug the washer if the floor around it is dry.

• Take photos of the damage for your insurance company.

If water reaches a shared wall, let your HOA know. You can see all of our plumbing services for Dallas homes in one place.

Washer hose burst upstairs? Call us 24/7.

The Insurance Institute for Business & Home Safety suggests a simple routine for washer hoses. Once a month, check the hot and cold hoses for these signs:

• Blisters or bulges along the hose

• Worn spots or small cracks

• A loose connection at either end

The bend near the connection is where hoses fail most often. Replace hoses every five years with steel-braided ones, even if they look fine. Before you leave town, turn off the washer valves. We can replace worn hoses and stuck washer valves for you.