October 07, 2014

This Week’s Reviews From Our Customers

Here are some of the latest reviews from our customers this week:

My technician was a professional all the way.  He was extremely courteous and protective of my floors, etc.  He was also very knowledgable and diagnosed the problems quickly.  Great technician.

My plumber did a great job and was very helpful in explaining my plumbing options.  He will be my go-to plumber from now on.

We had our annual checkup for furnace, air ducts, etc.  New UV light installed and drain cleaner added.   Rafael did a very thorough and professional job.   He asked about the overall performance, etc.   He informed us about the air scrubber which is a good idea given we have two dogs and allergy season draws close. I enjoyed meeting and talking with him and want to send along our compliments to you regarding all of your staff.   Also the heat pump you installed for us back in 2010???, has saved us a bunch, A BUNCH, of money.   I recommend your firm, your products, and your service staff to anyone who asks.

I have been a customer since 2002. Also a BAM Plan customer when you first offered the program. It was the best decision that I ever made especially since I signed up for a 10 year plan at the time. Since 2002, I have replaced all of my systems with American Standard and have been very pleased with the results. I really like my technician and trust his advice. He was very professional and answered all of my questions. During the time that I have been a customer he is the standard by which I expect when I deal with your company. I have only had one bad experience with one of your techs over all of the years. I am sure that he is no longer with you because he did not fit the mold for Berkeys.

I always appreciate the honesty when it comes to any recommendation on things that may need attention either right away or in the future.  And just another reason I always recommend your company to my friends and family.

Read more Berkeys customer reviews.

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